Nov2

@novel

Joined October 2026

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2 Articles

Nov2 @novel · 2h

Building ITSM Audit Expertise With GSDC’s ISO 20000:2018 Lead Auditor Certification

IntroductionReliable IT services depend on processes, measurable performance, and continual improvement. ISO/IEC 20000 provides a framework for managing IT service management systems, and skilled auditors help organizat…

2 min read

Nov2 @novel · 2h

Agentic AI Marketing Skills: Building Smarter, More Autonomous Marketing Workflows

Marketing is moving beyond tools that simply generate content. GSDC’s Certified Agentic AI Marketing Professional program connects Agentic AI concepts with practical marketing activities across the lifecycle.Building Pr…

2 min read