For two years in a row, Covalense is proud to win Oracle’s “Solution Excellence Award 2019” for Csmart. This is in view of the achievements, growth and commitment Covalense has offered to the customer community througho…
Oracle Communications Customer Advisory Board (CAB) meeting is an exclusive event comprising of a network of forward-thinking people coming together to help shape the future direction of the Oracle Communications Produc…
Covalense, an Oracle Gold Partner is proud to win “Business Excellence Award for Csmart” and “Specialization Award for OBRM and OMC” at Oracle Industry Connect held at New York this year. This is in view of the achievem…
Covalense Technologies, a Gold-Level Oracle partner, has an established presence for BSS OSS implementation, and upgrade and application outsourcing solutions. Covalensedigital has strong expertise in CRM, OSS-BSS, and …
At Covalensedigital, we pride ourselves on being at the forefront of digital innovation, empowering Service Providers to excel in the rapidly evolving digital era. Our flagship SaaS BSS Platform, Csmart Synapse, stands …
With Csmart Synapse, operators gain access to a pre-integrated suite of 21 digital products, each conforming to the highest industry standards set by TM Forum ODA & Open APIs. Our reliance on microservices and low-code/…
These products can be individually tailored on a SaaS model to customize solutions, expedite service rollouts, diversify revenue channels, and seamlessly bridge the gap from concept to cash to care. In line with TM Foru…
A comprehensive SaaS BSS platform to help MNOs transition from complex business IT infrastructure to a simplified & agile operation.Omnichannel, personalized, retail shop experience with CRM, e-Shop/Care and Mobile App …
Presenting Csmart Synapse, a SaaS BSS platform that offers a comprehensive suite of 21 digital products. These products can be individually tailored on a SaaS model to customize solutions, expedite service rollouts, div…
Unveiling our cutting-edge technology solution, Csmart Synapse, a SaaS BSS platform that features a suite of 21 pre-integrated digital products. These products can be individually customized on a SaaS model to tailor so…
Csmart Synapse empowers MVNOs with a broad spectrum of features, integration, and deployment models by leveraging our extensive experience with top-tier telecom operators and systems integration expertise. Our platform …
MVNEs are required to revolutionize their platforms and business strategies to facilitate the success of MVNOs in this new age. From integrating various purpose-built xVNOs to catering to their changing and future deman…
Cloud-native platform with plug-and-play, pre-integrated features ensuring easy scalability and adaptability.Multi-tenant architecture supporting robust operations and business support systems. Smart Care for MVNO self-…
Highly customizable, scalable, and secure, with regular security updates. Partner-enabled marketplace facilitating quick partner onboarding and service listing. Supports customer acquisition, retention, and the launch o…
Csmart Synapse is a 5G-capable SaaS BSS platform, aligned with TM-Forum ODA standards for swift service deployment. It features a sophisticated order fulfillment system pre-integrated with 5G network components, leverag…
Smart City InfrastructureCsmart Synapse enables service providers to develop and monetize integrated solutions for traffic management, public safety, and utilities, turning urban areas into hubs of efficiency and sustai…
Industrial IoTCsmart Synapse is pivotal for IIoT, where it manages and monetizes complex machine-to-machine communications and data exchanges. Providers can offer manufacturers predictive maintenance services, asset tra…
Our approach involves three phases “Mining”, “Discovery” and “Analytics” of the existing business processes, guided by our industry-standard "unique cookbooks" for in-depth analysis to optimize workflows and automation …
Generative AI-Personalized EngagementCsmart CVM utilizes Generative AI to deeply understand subscriber behaviors and preferences, offering highly customized solutions that foster customer loyalty. This approach not only…
To tackle this challenge, the Csmart Case product introduces Generative AI interventions designed to enhance issue resolution and elevate customer service. This innovative approach not only accelerates problem-solving b…
