The 20-Month Journey to 12 Million Subscribers

About Client: The client is a leading telecom company in Africa, providing an array of services such as voice, SMS, data, mobile money, and other integrated telecom services to 35 million customers across Africa.

 
Objective: The client seeks to build a digital platform to deliver unparalleled digital experiences for new-gen subscribers and bolster their market goals. They aim to launch unique offerings and pricing structures for both prepaid and post-paid services in a competitive market like South Africa. 

Operational Efficiency: We significantly improved operational efficiency and cost savings by implementing a digital integration layer. This layer facilitates easy, low-code integration, orchestration, and load balancing, thereby streamlining operations and reducing costs.

Revenue Generation: We have been able to realize significant revenue through the generation and maintenance of physical and e-recharge vouchers. These vouchers have led to quick sales, contributing to our overall revenue growth.