African MNO Witnesses 8% Drop in Customer Churn

The client, a major player in the African 4G LTE market, offers a range of services including broadband, VoIP, FTTH & FTTE. They aim to improve customer experience and control churn by migrating to a digital platform that supports converged charging and real-time billing.

The Csmart platform enables multi-service offerings from a single platform. This has simplified service management and improved service delivery. It has also allowed us to offer a wider range of services, catering to the diverse needs of our customers.