Nigerian MNO Achieves 8% Reduction in Churn with Covalensedigital
Results:
- Customer Churn Decreased by 8%: Enhanced customer retention.
- Faster Launch of New Offerings: Reduced launch time from 2 weeks to 2 days.
- Versatile Business Model Support: Single platform supports B2C, B2B, and B2B2C models with multi-service offerings.
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