How to Fix Common Watch Repair Issues at Your Shop?

Watches are no less than jewelry for timepiece lovers. And for the owners and people who wear them, these are more than just an accessory. No matter what other devices are there to brief you about time, none can compete with the elegance and grace of a nice, decent wristwatch.

However, these timepieces are prone to failure, and their machinery gets malfunctioned over a period of time. Thus, users have to look for repair service providers who can fix their watches efficiently at affordable prices, making the watch repair industry a place to grow, and make huge profits.

If you also own one of these repair shops or are looking to begin your career in this niche, this article is for you. We will let you know what common watch issues you can encounter at your lab and how to fix them. Additionally, you will learn how a watch repair store software can help you quickly finish the repair job and streamline your shop. Below are the details.

1. Wrong time 

This is one of the common issues we all have faced in our watches. But before going into detail. Let us brief you about the types of watches. These timepieces are of three types, namely.

• Mechanical

• Quartz

• Automatic

And mechanical and automatic watches usually keep telling the wrong time if there’s an issue in their mechanism or functioning gears. On the other hand, a quartz watch stops if it is operating on a weak battery or needs any parts replacement.

Thus, if any of your customers visit your shop to get their watches fixed, you must know the difference between the above types. Additionally, you should have an expert repair technician who can timely and efficiently fix all types of watches and boost your customer base.

Also, if you want to keep pace with the repair processes and look to smoothen operations at your repair shop, you should take help from software for repair shop. The system can keep you updated, and you can keep an eye on the performance of your employees even if you are not at your workplace.

2. Dead Battery 

A dead or weak battery is the most common issue in quartz watches. Unlike mechanical or automatic timepieces, quartz watches function entirely on the battery. And if there is an issue with the battery, the watch will stop instantly, leaving owners no choice except to replace the dead battery or cell.

Additionally, if the watch has a chronograph feature, the battery will drain even more rapidly. So, whenever a quartz watch owner visits your repair shop, provide him with the best available battery that can last for several months. On the other hand, if you don’t have a suitable cell for their watch, communicate it to them, and avoid dodging them.

 This way, you can enhance customer base for your repair business and boost your sales and revenue within no time.

3. Moisture

The moisture inside a watch is annoying. Also, it may affect the mechanism of an expensive, classy watch. Thus, owners want it to be quickly fixed. And for that, you should

• Check the crown

• Issue with gasket

• The valve cover is not closed properly

And being a repair shop owner, you must know what part needs to be changed immediately. For instance, you can look for the gasket, as if it’s damaged or not. Also, if there’s an issue with the crown, bezel, back cover, etc. So, after finding the issue, you can fix the watch.

In addition, to keep your inventory top-up, you can use watch repair store software, which will notify you whenever a repair part or accessory is low in stock. Moreover, the system can provide you with estimates, forecasts, outclass customer support, and performance reports of your employees.

4. Broken Strap/Bracelet

This is not a major issue in watches, yet very common. Over time, the link between the watch’s bracelet gets loose, or the strap gets broken. So, to eliminate this issue and satisfy your customers, it is vital to have stylish, genuine bracelets and leather straps for all types of watches.

Also, you should research what are the top-selling watch brands in your country or area. For instance, people love watches designed and manufactured by Rolex, Casio, Citizen, Orient, Omega, Patek Philippe, Seiko, CK, Tag Heuer, and Bvlgari.

So, you must top up your inventory with all the parts, including straps and bracelets for these brands. And to help you in this regard, watch repair store POS software can greatly help you. You can keep your customers happy and entrust them more with your business by timely finishing the repair jobs.

Final Words

Watches are the best accessory people can wear to enhance their personality and look more graceful. Also, if you have a love and passion for watches, you can step into this industry and get saucerful. Above, we have mentioned some common watch issues you have to repair at your shop. Hire the best technicians, market your repair service, and top up your inventory to outsmart your competitors.