Event Lead Capture + AI Bot: Collect Leads, Cut Queries
Learn how event lead capture and an AI bot work together to gather attendee details, answer questions instantly and cut staff queries by 60%.
Every event team hits the same two problems on the day. Nobody has the attendees' details, and everyone on staff is being asked where lunch is.
They look like separate headaches. They're really one, and it comes down to what happens on the attendee's phone in the first minute.
What Event Lead Capture Replaces
Paper forms, badge scanners, a shoebox of business cards. Quenth's event lead capture swaps all of it for a QR code and a short form that opens in the phone's browser. No app, no login. The page puts average completion at 30 seconds.
Placement matters. Entry, booths, session rooms, lanyards, a shared link for remote guests: you can run several QR points at once and still end up with one lead list. Every field is yours to set, and the form carries your logo and event name.
Submissions hit a live dashboard from the first scan, so sales can start follow-up while the event is still running. When it ends, you export a clean CSV the same evening. Quenth quotes completion above 95%, which tracks when the form is the gate to something people want, like a photo booth.
What an AI Bot for Events Handles
The other half is the AI bot for events. It's fed your full agenda, speaker bios, venue details, WiFi, sponsor locations and any last-minute change, then answers attendee questions on their phones, all day, in their own language.
Quenth's own example is blunt. At a 3,000-person conference, staff get asked the same 20 questions roughly 4,000 times. The bot takes all 4,000, and Quenth cites a 60% drop in queries reaching on-ground staff.
There are three modes. Event Assistant covers logistics. Q&A Session collects audience questions for speakers, so nobody passes a mic or waits for a shy hand to go up. Guided Journey walks guests through a flow, step by step.
Why They Work Better as a Pair
Lead capture takes information in. The bot hands information out. Both live on the same phone, and both start from the same QR habit.
Guided Journey is where they meet. A guest scans in, fills the form, and the bot points them to the booth, then tells them when their output is ready. No signs, no staff member repeating the route.
The bot's query log adds something a form can't: a record of what people needed and couldn't find. Unclear session titles, missing signage, a lunch location nobody noticed. Pair that with the CSV and you know who came and what confused them.
Setting It Up
Keep the form short: name, email, company, job title, plus one field your sales team will actually use. Put QR codes at entry and at every booth. Load the agenda and venue details into the bot before doors open. Quenth says a live bot takes under two hours to set up.
Then watch the dashboard and the query log while the event runs. Both update live.
If you'd like to see both running at one event, book a demo with Quenth.
0 comments
Log in to leave a comment.
Be the first to comment.