Customer Opinions

CYTA

Covalensedigital has been associated with Cyta Hellas Greece from 2014 on multiple projects. Covalensedigital Architects and SMEs are involved in the architecture, design and implementation of MVNO Rating, billing and invoicing using Oracle RODOD stack. Covalensedigital expertise in OBRM has greatly helped Cyta Hellas to stabilize the fixed line BRM rating, billing and invoicing systems. Covalensedigital successfully executed projects to improve BRM performance.

BRM rating performance is improved 900%, brought down the full month CDR processing from 13 plus days to 1.5 days

BRM billing performance is improved 800%, brought down from 48 hours to 3 hours

BRM invoicing performance is improved 500%, brought down from 26 hours to 5 hours

Covalensedigital expertise and deliverables helped Cyta Hellas Greece to stabilize BRM systems, stream line operations, solving critical issues, identify and fix revenue leaks.

We enjoy good working relationship with Covalensedigital and we look forward to a long term engagement with Covalensedigital.

Nicos Charalambous
General Manager

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