Covalensedigital Reduces Customer Churn by 8% for Nigerian MNO

Jun 13, 2024 - 12:57
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Covalensedigital Reduces Customer Churn by 8% for Nigerian MNO
8% DROP IN CHURN RATE

Covalensedigital delivered a comprehensive solution to provide feature-rich capabilities through diverse services to the client organization’s end-customers.

Implemented a unified digital experience solution to establish concept-to-cash-to-care value streams.

Digital SaaS product suite, Csmart, includes Csmart CX, Csmart DX, and Csmart Mapps, collectively addressing the complex customer needs of the client MNO.

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