Covalensedigital Modernizes Billing Technology for Top US MVNO

The client organization, a US prepaid MVNO, operates under 10 distinct brands and serves over 20 million subscribers. Their primary objective was to consolidate all brands onto a unified billing system. This initiative aims to streamline operations, enhance efficiency in billing processes, and provide a seamless experience for subscribers across all brands. By centralizing billing systems, the client anticipates improved customer service capabilities and operational synergies that can support future growth and innovation in their competitive market segment within the telecommunications industry.