Covalensedigital Implements Advanced Billing Solutions for USA’s Premier MVNO

The client organization, a US prepaid MVNO, manages over 20 million subscribers across 10 distinct brands. Their primary objective is to consolidate all brands onto a unified billing system. This initiative aims to streamline operations, enhance customer service efficiency, and achieve cost savings through centralized billing processes. By integrating disparate billing systems into a cohesive platform, the client seeks to standardize billing procedures, simplify subscriber management, and facilitate cross-brand promotions and offerings. This strategic alignment under a single billing system is crucial for optimizing resource utilization and providing a seamless experience for their diverse subscriber base.