8% Churn Reduction for Nigerian MNO Through Covalensedigital
Covalensedigital’s approach was to offer feature-rich capabilities via diverse services to the client organization’s end-customers.
Deployed an integrated digital experience solution to create streamlined concept-cash-care value streams.
Csmart digital SaaS product suite, including Csmart CX, Csmart DX, and Csmart Mapps, addresses the complex customer requirements of the client MNO.
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