Workflow automation for healthcare interoperability

This blog studies workflow automation for healthcare interoperability because every business wants to boost sales and profits. We create workflow automation that runs on autopilot in healthcare systems to keep track of all processes. 

Many business procedures require you to perform an activity multiple times, such as sending customized emails or following up with a potential lead. In addition, meeting deadlines for jobs performed manually by staff can be challenging. 

In this scenario, workflow comes to the rescue. So, let’s cover workflow automation for healthcare interoperability, its benefits, importance, etc.

What is Workflow automation for healthcare interoperability?

Workflow automation is the process of automating a collection of manual processes or operations based on a set of pre-defined criteria or circumstances. The vertical healthcare market is mainly reliant on accurate and fast information delivery. 

Making that procedure more efficient and effective can dramatically increase the delivery of high-quality care. 

A variety of workflows can use EHRs. For example, any workflow or procedure with duplicate daily tasks or processes performed manually is a good candidate for automation.

EHRs can automate these operations to improve staff efficiency, decrease costly errors, and improve interoperability. It contributes to improved patient outcomes by improving care quality and increasing income for healthcare organizations.

Why is it important?

Workflows should automate for various reasons, including speed, efficiency, and accuracy. The following are some more improvements:

  • Due to greater job efficiency, it allows personnel to focus on non-automated duties.

  • Workflow automation for healthcare interoperability helps reduce costs due to increased productivity.

  • In the case of visibility, automation processes should be more apparent if workflow mapping was used, offering a company a top-down perspective of its workflows.

  • Employee communication can be more accurate if visibility is increasing. Likewise, the visibility of workflows can improve by increasing and mapping them out.

  • It is necessary to improve customer service. For example, this can perform by automating responses to client issues.

  • Customers may respond more quickly if automation techniques increase customer engagement. 

  • They are getting rid of redundancy. Workflow redundancies, or needless tasks, may be discovered more easily.

  • It is possible to track digital workflow. It helps a company to assess how well its operations are running. With this possibility of human error is eliminated.

Three workflows that improve interoperability in healthcare:

  • Care is the focal point:

Reducing the use of the fax machine is one method to boost productivity and offer personnel more time to focus on patient care. For example, when providers create care plans, paperwork frequently accumulates before faxing to beneficiaries.

The demand for signatures by post-acute providers, therapy providers, and referral providers accounts for over 75% of industry-related fax traffic.

This process can be digitized to save time and get results faster. However, interoperability has always been a critical barrier to minimizing fax usage.

  • Concentrate on the patients:

In other businesses, patients are accustomed to enjoying convenient and efficient digital experiences, ideally from the comfort of their own homes. So it should be no different in healthcare. 

Both patients and providers are in an excellent position to digitize their healthcare—the majority of patients and clinicians, including older folks and the economically challenged, own cell phones.

Patients can use telehealth systems, participate in clinical trials, use remote monitoring with wearables, and receive care at home, thanks to DocuSign’s innovative experiences.

Patients save time by not re-entering information in a new form if they error because forms are pre-filled. Going digital also makes delegated consent easier in cases where family members function as proxies.

  • Reduced expenses and improved efficiency: 

Many providers are concerned about whether and when lost revenue will reappear. In addition, because of loss in business during the pandemic, several providers are looking for cost-cutting methods inside their companies.

Digitizing your workflow not only reduces operational expenses but also aids providers in constructing a scalable infrastructure during times of uncertainty. For providers, DocuSign solutions result in a substantial cost reduction.

Now, we cover some software that helps maintain workflow for healthcare interoperability.

Software used for healthcare interoperability: 

  • Electronic health record software: 

One of the most common software used by hospitals and clinics is electronic health record (EHR) software. It helps to maintain the health record of patients in a system and easily share one person with another at the same time. 

  • Electronic medical record software: 

Electronic medical records are a user-friendly design and fast search possibilities. In addition, EMR is helpful software that helps maintain a record like drugs, lab tests, reports, etc.

  • Medical database software: 

Patients’ histories and treatment plans save in electronic health record software and medical database software. However, unlike EHRs, the database is organized by disease rather than patient profiles.

  • E-prescribing software: 

Prescriptions created electronically are sent directly from the healthcare facility to the pharmacy.

  • Appointment scheduling (booking) software: 

Hospitals, clinics, and medical offices can use booking software to manage their appointment systems online. In most cases, the software includes a patient portal that allows users to arrange appointments via a healthcare app or website.

  • Medical billing software: 

Accounting departments can use this software to keep track of patient invoices, payments, and other financial transactions. In addition, larger systems are commonly connected, such as electronic health records (EHR) or hospital management software.

  • Hospital management software: 

Hospital management software frequently interfaces with EHR software to help keep track of patient records. In addition, it aids in the day-to-day operations of the hospital.

Benefits of workflow automation:

Here’s how you can use process automation to your advantage:

  • Boost efficiency:

Automating internal procedures makes it easier to simplify job workflows. However, human touchpoints also reduced productivity by completing functions in less time using human intelligence.

  • Increased productivity: 

Once company operations are automated, teams will no longer waste time repeating work or waiting for approval from upper management.

Real-time monitoring of processes and their progress allows for better time management and increased productivity. In addition, automation makes sharing procedures across platforms easier and connects content from different data sources.

  • High precision: 

It is only natural for humans to make mistakes while conducting manual procedures requiring vast data processing volumes, mainly when performing repetitive tasks. Therefore, there will be fewer errors with process automation, increasing the accuracy of client data handled.

Workflow automation automates responses in the case of follow-ups or status updates, reducing response time. In addition, it improves communication and collaboration amongst different teams in different firm parts.

  • Improved accountability:

Workflow automation improves accountability by defining many tasks and assigning each team member’s activities to fulfill. As a result, employees are held more accountable for their participation in a particular process.

If necessary, you can proactively manage the task or use process automation to observe it run through its paces. People who follow a well-defined method are more likely to succeed in their careers.

It aids in reducing the time it takes to decide while increasing the time it takes to act.

  • Job satisfaction: 

By automating soul-crushing, tedious, and labor-intensive activities, manual workers may concentrate on more creative jobs that will help them improve their talents. It also enhances the working environment by encouraging accountability and teamwork.

  • Keeping track of your time:

Paperwork can be tedious and time-consuming. Using electronic forms and documents with automation can help you save time and money. Because you are not wasting time, the workflow proceeds more swiftly.

Workflow automation speeds up the completion of jobs, giving you more time to do other things throughout the day.


The crucial role of people, process, and technology in the design, testing, implementation, use, and ongoing monitoring of automated workflows in other industries can inform the design, testing, implementation, use, and continuous monitoring of automated workflows in health care.

What do you think?

Written by Davinci