Nigerian MNO Sees 8% Drop in Churn Rate With Covalensedigital

Covalensedigital deployed the Csmart Digital Services Enablement Platform to address concept-to-cash value streams through a unified digital experience, including self-care, a mobile app, and a chat bot.

Our microservices-based Open API layer facilitated the integration of various network elements across wired and wireless networks with the Csmart platform.

Convergence was achieved seamlessly by migrating from multiple legacy platforms.

https://covalensedigital.com/insights/success-stories/covalensedigital-drops-customer-churn-rate-by-8-for-nigerian-mno