How to Grow eCommerce Business and Increase Sales

Learn proven strategies to grow your eCommerce business and increase sales. Explore the most effective ways to maximize your online store's potential and drive revenue.

Apr 9, 2024 - 12:07
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How to Grow eCommerce Business and Increase Sales

Let's say you are just done setting up your eCommerce store. Have already done with selecting what is trendy to display and set for the sales to come to your doorstep. Unfortunately, with everything just up to the par, nothing is working for you, and the results are not what you expected. Maybe you should opt for eCommerce development services for better results from an agency that can assist you in every step. 

But keep in mind, what you have done so far is only the initial step in launching your business digitally. Now comes the strategies you need to plan to boost your eCommerce sales. It's not rocket science, and besides, nothing is impossible. It's not that difficult to boost your eCommerce sales! You just need professional guidance and consistency to do so. 

Don't get frustrated in the process; that way, it won't be possible for you to focus on the strategies. All you need to understand is that it is a blend of little tactics you can unite if you want a gain. Below are some tactics you could use in an eCommerce business to gain revenue with little consistency.  

Tips for growing your eCommerce business and boosting sales 

Create brand awareness 

We hear that building brand awareness is crucial for your business every time. But the question is, how do you create brand awareness? Most importantly, what does it mean? Building brand awareness is making people recognize your business and recall it in the future as well. 

However, what is the productive way to do it? Simple – you need to post on your social media channels and opt for organic content and opt for paid advertisement. Also, don't forget that you need an effective SEO strategy to rank higher in search engine results. 

Create your email list and keep it consistent 

According to most people, email lists are the productive aspect impacting your audience's decision to buy something. Or you can say that it is a highly recommendable channel to attract visitors. Want to know the secret of a powerful lead-generation concept? It begins with gathering customers' mailing addresses. 

How can you execute it? A corporate email pick-up form is necessary and also on the checkout process on your website. You know what? You can make people sign-up for your email list by providing them discount offers, free delivery on first orders, or other valuable offers. These are the tactics to attract visitors to sign up to your email list. 

The best way to start is to work on a few email campaigns weekly. And remember to monitor the frequency! Because you wouldn't want to be working on the low rates, it is important to always keep a check. One more thing is to use tailored content as per your business persona. Make it aesthetically interesting by Including videos, images, articles, guides, etc. 

Build mobile-friendly website

As per the general observation, everybody nowadays spends more time on their cell phones. Right? Don't you think it would be a great thing if you have an online presence and it is optimized for mobile? Because according to research, more than half of eCommerce sales happen on cell phones. If you are availing of eCommerce web development services from an agency, make sure you have conveyed all of your requirements – a website optimized for mobile must be one of them.

In fact, agencies providing eCommerce website development services should ensure that your site is mobile responsive. Moreover, opt for Q.A. Testing to check if everything is just in its place or if every button is working properly. Ensure that everything is smooth in the browsing, searching, and checkout process if you want to improve visitors' experience. 

Reviews and feedback make you look authentic 

Let's take the example of "us," ordinary people, when we see a new product online that we haven't tried yet. What do we seek initially? Don't we try to watch the reviews and feedback on that particular product? Yes! That's why it is so important for you to collect feedback. Your product reviews tend to influence people's decisions.

In order to get an authentic review, ask them via email, or you can try giving special offers in return. But don't make it look like you are trying to bribe them! As it wouldn't be good for your image. 

Try social media campaigns

If you are waiting for your intended audience to reach you, my friend, there are ways to approach them. You can reach them through social media campaigns. Why wait? When you can do it yourself! You can get the exposure you want through social media campaigns. A good way is to contact professionals providing eCommerce development services and take your business to maximum visibility. However, try incorporating videos in your content as videos work best compared to pictures. 

Right now, you can say that Instagram is on top because they have massively invested in their eCommerce feature. You can experiment with everything, such as Instagram posts, stories, reels, and Instagram live. There's so much more to the platform than just uploading pretty pictures, as you can use it for your business. 

Highlight your popular products on the main page

Popular products aren't popular for nothing. Right? Market those products by highlighting them on your landing pages, as you see on most of the websites showing their popular products separately on their websites. 

It boosts sales as you have already recommended your popular products. Also, show the authentic customer reviews of those particular products as well. Pro tip – create the FOMO (fear of missing out) effect, such as displaying a timer with the statement "get 50% off until". It makes people take action in most cases. 

Work on your customer service 

Providing good customer service should be on your priority list if you want to gain people's trust. Do you know? More than 80% of people leave the sites or businesses that provide not-so-good customer service. If you encounter an angry customer, respond calmly instead of getting frustrated. This way, they will see you as helping, polite and friendly, and most probably would trust you more. The eCommerce development services can assist you in creating great experiences for your critical consumers. 

Bottom line 

Keep one thing in mind! If you are outsourcing eCommerce development services, be certain you have conveyed everything about your business. Make sure you have asked them to incorporate all these strategies to get better results. Above are some of the important tactics you could use to boost your eCommerce sales. 

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Juan Mark A Digital Marketer increases web traffic and brand awareness through the marketing of content and SMM. Responsible for distributing content on the appropriate platforms, and measuring the results of marketing activity.