Covalensedigital Cuts Nigerian MNO's Churn Rate by 8%

Jun 13, 2024 - 13:45
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Covalensedigital Cuts Nigerian MNO's Churn Rate by 8%

The Csmart Digital Services Enablement Platform, deployed by Covalensedigital, addressed concept-to-cash value streams with a comprehensive digital experience, featuring self-care, a mobile app, and a chat bot.

Our microservices-based Open API layer allowed for the integration of various network elements across wired and wireless networks with the Csmart platform.

Convergence was accomplished seamlessly by migrating from multiple legacy platforms.

https://covalensedigital.com/insights/success-stories/covalensedigital-drops-customer-churn-rate-by-8-for-nigerian-mno

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