African MNO Registers 8% Decrease in Customer Churn

Our client, a leading African 4G LTE operator, serves over 250k subscribers in both retail and enterprise segments. They aim to improve overall customer experience and control churn by migrating to an end-to-end digital platform.

The time for launching new offerings has been reduced from 2 weeks to just 2 days. This has significantly improved our market responsiveness and competitiveness. It has also allowed us to quickly adapt to changing market needs and trends, ensuring that we remain at the forefront of the industry.